faqs

Here are some of the most frequently asked questions

Question: What is your warranty policy?

Our survival products are %100 guaranteed to be free of manufacturer defects. If for any reason you are unsatisfied with your purchase, return your unused items for a full refund, minus shipping and handling. Please keep in mind, normal wear and tear is not covered under warranty.

Question: What payment options are you using?

We are using Paypal with out shopping cart. Paypal has a long history of providing a fast, reliable, and secure transaction. Paypal also provides the option of using your credit card, if you prefer. Just follow the steps at checkout.

 Question: How soon will my item be shipped?

Orders placed Mon-Fri, before 4:00 Pacific Standard Time, will go out the same day. On rare occasion, orders may go out a day later.

Question: If an item is on back order will I be charged?

If you place an order for an item that is on back order, you will be refunded the purchase price of the item.